Return and Refund Policy

At AdoraFeel.com, we strive to provide exceptional custom photos or pictures that preserve your precious memories in Natural way. Your satisfaction is our priority, and we’re here to assist with any issues. Below is our easy-to-follow Return and Refund Policy:

Returns

We accept returns if the product is:

Damaged, defective, or different from what you ordered.

Steps to Initiate a Return:

Contact our customer support team within 7 days of receiving your order.
Share clear photos of the issue and include your order details.
Our team will assess the problem and guide you through the return process.

Note: Personalized items, like custom pictures on any of our product like Leaf, wood, acrylic, metal, paper or anything, created according to your specifications, cannot be returned unless they are damaged, defective, or incorrect.

Refunds

Once your return is approved and the product is received, we will process your refund.
Refunds will be issued to the original payment method used during purchase.
Processing may take 5-10 business days, depending on your payment provider.

Order Cancellations

To cancel your order, contact us as soon as possible.
If your order has not entered production, we will cancel it and issue a refund.
If the order is already in production, cancellation may not be possible. Our team will assist you further.

Non-Returnable Items

Personalized products, such as custom photos, portraits or anything , cannot be returned unless they are damaged, defective, or incorrect.

If you have any questions or need help, please contact us at AdoraFeel@gmail.com. We’re here to ensure you are happy with our products and services!

This policy may be updated from time to time, so please review it periodically.